Policies

Shipping Policy

 

The Ramon Molvizar Online Shop accepts payment via Credit / Debit Cards. You may select from these payment methods at the end of the order process. All types of payment will be remitted to Secret fragrance trading, who manages the online sales operations of the Ramon Molvizar Online Shop. For any requests, questions or feedback, please contact our costumer service team via the contact page.

Shipping and delivery information

In order to ensure prompt and timely delivery to our valued customers, the Ramon Molvizar boutique carriers with the best express delivery services available.

Deliveries are free of charge for purchases of 1000 QAR and above.

For purchases below 1000  QAR, the delivery charge will be 35 QAR (within Doha) and 60 QAR (outside Doha).

For any delivery inquiries, please call +974 50800404.


       
 Shipping times:


-Shipments inside qatar take approximately 3-8 working days.
-For any requests, questions or feedback, please contact our Customer Service   team  ramonmolvizarqatar@hotmail.com


 

Terms and Conditions

 

1. Definitions
The terms and expressions listed hereunder shall have the meaning specified in the definition, being understood that terms defined in the singular form are to be considered defined even in the plural form. 


- Customer means any person or company purchasing one or more Products in the Ramon Molvizar Online Shop, accepting the General Conditions. 
- General Conditions mean these general conditions and any possible new future version which may be published on the Ramon Molvizar Shop by Secret fragrance trading.
- Order Confirmation means the e-mail message by means of which Ramon Molvizar Qatar informs the Customers of the acceptance of the Orders. 
- Sale and Purchase Agreements mean the sale and purchase agreements of the Products entered into between Secret fragrance trading and the Customers. 
- Ramon Molvizar Shop means a virtual shop, managed by secret fragrance trading at URL https://www.ramonmolvizarqatar.com where Products are available for sale. 
- Orders mean the purchasing orders of the Products placed by the Customers pursuant to the General Conditions and in accordance with the procedure set out under clause 6. 
- Parties means Secret fragrance trading and the Customers, when jointly referred. 
- Price means the sale price of the Products as specified in the Ramon Molvizar shop with reference to each Product. 
- Products mean the products published in the Ramon Molvizar for sale.
- Account means the space in the Ramon Molvizar Shop where Customers are allowed, following authentication to: (i) monitor and update personal data and addresses where the ordered Products are to be shipped and delivered; (ii) view previous Orders; (iii) have access to any other specific function/setting concerning their activity in the Ramon Molvizar Shop.
2. Subject matter
2.1 The General Conditions apply to all the Sale and Purchase Agreements and form an essential part of the latter. 
2.2 Secret fragrance trading has the right to modify the General Conditions at any time, being understood that the version of the General Conditions to be applied to the Sale and Purchase Agreements shall be the one published in the Ramon Molvizar Shop at the time the Orders are placed by the Customers. 
2.3 In case of conflict between the General Conditions and other possible terms and conditions applicable to the Sale and Purchase Agreements published in the Ramon Molvizar Shop, the terms and conditions more favourable to the Customers shall apply.
3. Execution of Sale and Purchase Agreement
3.1 Secret fragrance trading undertakes to send the Order Confirmation to the Customers within 2 working days from receipt of the Orders from the Customers. 
3.2 Sale and Purchase Agreements are deemed entered into between the Parties at the time the Customers receive the Order Confirmation. Should Customers not receive the Order Confirmation within the term under clause 3.1, the relevant Order shall be deemed as rejected by Secret fragrance trading and thus have no effect. 
3.3 By placing the Orders, Customers declare to have read all the instructions which refer to the methods of payment of Products pursuant to clause 6. and declare to have fully accepted the General Conditions and to have read all additional information available in the Ramon Molvizar Shop, including information accessible through links.
4. Availability of the Products
4.1 Save for the provisions under clause 4.6, Secret fragrance trading, with reference to each Product published in the Ramon Molvizar Shop , specifies whether: 
(i) the Product is available at its warehouse; 
(ii) the Product is not available at its warehouse; 
(iii) the Product is available on demand; 
(iv) the Product is customizable. 

Privacy & Safety

 

Privacy Statement
Introduction
Secret fragrance trading is committed to protecting the privacy of its customers and visitors to its website, and views the protection of personal data as being of fundamental importance to the operation of its business. Personal information about customers and website visitors is held securely and is treated with the utmost care. Secret fragrance trading complies with the requirements of the Personal Data Protection Act and other privacy legislation.

Processing personal data
Data is captured by Secret fragrance trading in the course of selling our products. Your personal details are stored when you contact Secret fragrance trading for some other reason. The personal information we hold includes information such as contact details, information about payments, invoices and ordered products.

Secret fragrance trading uses this information to fulfil and process agreements with you, to provide other services, for its internal business processes, and to inform customers of (new) products and services provided by Secret fragrance trading, by other companies in the group or by carefully selected third parties. 

Your e-mail address
If you have specified your e-mail address (e.g. to subscribe to a newsletter), this may be used to inform you as a customer of other relevant products and services provided by Secret fragrance trading that may be of interest to you. If you do not wish to receive this information, you can unsubscribe at any time.

 

Amendments
Secret fragrance trading reserves the right to make amendments to this privacy statement. Please check this privacy statement regularly for the latest version of Secret fragrance trading privacy policy. 

Payment Methods

 

- Credit / Debit Cards